We’re here to help. Our Support & Service section has tools to help you troubleshoot and fix common problems, including answers to the most Frequently Asked Questions. Or ask a question of your own in our Community Forums. It’s a great way to get answers and share your ideas. If you still can’t find what you need, here are some alternatives:
Fill out the form to the right to send us an email message. We will try to respond to your inquiry within 72 hours. Due to the recent volume of e-mail inquiries, responses may take longer than usual.
U.S. and Canada - 1-877-467-4289
Mexico - 01-800-926-3000
We’re here to answer your requests daily from 7 am - 12 am CT.
United Kingdom - 0800 028 1100
We’re here to answer your requests daily from 8 am - 12 am GMT.
China - 400-670-3030
We’re here to answer your requests daily from 9 am - 9 pm Beijing Time 北京时间.
Write to Us
7601 Penn Avenue South
Richfield, MN 55423-3645
Please do not mail any products or merchandise to this address. Any products received will not be repaired and/or returned, as repairs and returns under manufacturer warranty are handled by your local retail provider.
Insignia Public Relations
Phone: 1-612-292-NEWS (6397)
Please note that Insignia will not answer product support inquiries at this number.