Support and Service — We’re here to help

Manual, Firmware, Drivers & Product Information

Most of our support information is specific to your product. Enter your model information in the search field below to download, or obtain information regarding manuals, remote codes, drivers, software, warranty or accessories.

Parts and Accessories

You can find and purchase replacement parts and accessories for your product on our partner site partstore.com. You will need the product's model number.

Buy parts and accessories on PartStore web site

Warranty

Learn more about our warranties

Open Source Software

For OPEN SOURCE SOFTWARE information refer to the on-screen display on your product. If you require additional information or you wish to receive the complete corresponding GPL or LGPL licensed source code, please call the Insignia support line at 1-877-467-4289. This source code is available for a period of three (3) years from the date of the distribution of this product by Insignia.

Product Registration

There is no requirement to register your product with Insignia. For your convenience, if you purchased your product from Best Buy in the United States with a credit card, check or provided a Best Buy Reward Zone membership number, then we have a record of your purchase and nothing additional is required. However, we always encourage our customers to keep a copy of their purchase receipt.

If you purchased your product in any other way or received your product as a gift, please retain your purchase or gift receipt in a safe place. You will be asked to present your receipt/proof of purchase in order to obtain warranty service.

FAQs

Geek Squad® Black Tie Protection™ Plan

Most Insignia products are also eligible for our Geek Squad Black Tie Protection, which is offered exclusively at Best Buy.

Join the Insignia Community

Engage with others, engage with us. Join the Insignia Community where you will find product help, troubleshooting tips and FAQs. You can also sign up for product notifications, post questions, participate in discussions and read up on the latest news in our Make Your Mark blog.

Still need help?

Just ask!

E-mail us

Call us

1-877-467-4289

01-800-926-3000
Daily from 7am to 12am CT.
1-877-467-4289
0800 028 1100
Daily from 6am to 9pm CT.